Shipping

Delivery & Shipping Policy

Effective Date: 8 June 2025

Website: https://everythingfragrance.co.za

1. Delivery Areas

Everything Fragrance delivers nationwide within South Africa. All orders are fulfilled through reliable third-party couriers to ensure your fragrances reach you safely and on time.

2. Delivery Timeframes

Estimated delivery times are:

All Locations (Nationally): 3 – 5 working days

Please note: Delivery times exclude weekends and public holidays. Orders placed after hours or on non-business days will be processed the next working day.

3. Shipping Fees

Standard Delivery (Nationwide): R100 flat rate

Free Delivery: Currently not available (subject to future promotions)

Shipping costs are automatically added at checkout.

4. Order Processing

Orders are typically processed within 24–48 hours after payment is confirmed.

You will receive an email confirmation once your order is placed, and another with a tracking link once your order is dispatched.

5. Tracking Your Order

Once shipped, you’ll receive a tracking number via email or SMS. You can use it to monitor the progress of your delivery in real time through our courier’s website.

6. Delays and Delivery Issues

If you haven’t received your order within 5 working days of dispatch, or if there are any issues such as:

Damaged parcels

Incorrect items

Missing products

Please contact us within 48 hours of delivery so we can assist you promptly.

7. Address Accuracy

Please double-check that your shipping address is correct before confirming your order. We are not liable for:

Delays due to incorrect or incomplete address details

Parcels lost as a result of wrong shipping information

8. Contact Us

If you have any questions about your delivery, feel free to contact our support team:

Everything Fragrance

📧 Email: shipping@everythingfragrance.co.za

📞 Phone: 078 859 6652

🌐 https://everythingfragrance.co.za