Privacy Policy

Privacy Policy

Effective Date: 8 June 2025

Website: https://everythingfragrance.co.za

Company Name: Everything Fragrance

1. Overview

At Everything Fragrance, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website. We are committed to complying with South Africa’s Protection of Personal Information Act (POPIA) and applicable international privacy laws.

2. Information We Collect

We may collect and process the following types of personal information:

Identity Information – name, email address, phone number.

Shipping & Billing Information – delivery address, billing address.

Payment Information – credit/debit card details or other payment information (processed securely via third-party gateways; we do not store card details).

Account Information – usernames, passwords, and order history.

Device & Technical Data – IP address, browser type, pages visited, time spent on the site.

Cookies & Tracking Data – for site performance, analytics, and personalized marketing.

3. How We Use Your Information

We use your data for the following purposes: To process and fulfill orders. To provide customer service and respond to queries. To send updates about your orders and shipping. To send marketing content (with your consent). To enhance website performance and security. To comply with legal and regulatory obligations.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with trusted third parties where necessary, such as: Payment processors (e.g. PayFast, PayPal) Courier/delivery services IT and analytics service providers Government or regulatory bodies when required by law Each third party is required to handle your data responsibly and only as needed to perform their services.

5. Cookies and Tracking

Our site uses cookies and similar technologies to: Remember your preferences Improve website functionality Understand usage trends Run marketing and promotional campaigns You may manage or disable cookies in your browser settings. However, some features may not function properly without them.

6. Your Rights (POPIA Compliance)

Under POPIA, you have the right to: Access your personal information Correct or update your data Request deletion of your personal data (where applicable) Object to direct marketing Lodge a complaint with the Information Regulator To exercise any of these rights, please contact us (see Section 9).

7. Data Protection & Security

We implement a range of technical and organizational safeguards to protect your personal data from unauthorized access, loss, or misuse. These include: SSL encryption Secure servers and firewalls Limited access to personal data Regular monitoring and updates

8. Third-Party Links

Our website may link to external websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing any personal information.

9. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Everything Fragrance

📧 Email: info@everythingfragrance.co.za

📞 Phone: 078 859 6652

🌐 Website: https://everythingfragrance.co.za